Bent Hadler DMCP CIS

CEO & President

From beginning to the end the cooperation has to be based on trust, experience, and success – this creates the service; our product. Service is what we sell and your service comes first.

Vessy Sharankova

Country Manager Denmark - Project Team Manager U.S. & Canada

Good service for me is to work with the clients in an efficient, friendly way and having the ability to read their expectations and surprise them with an even better result. Knowledge of the products offered is a must.

Ani Begka

Project Team Manager EMEA

Good Service is giving customers a personalised experience when they need it, so as to build trust and loyalty.

Daniel Ahlefeldt-Laurvig

Project Manager

Great customer service is like a love relationship. It requires communication, compromises, trust and a lot of work - and it begins and ends with a smile.

Lone Bøgh

Key Account Manager Norden

Good service to me is being forthcoming, polite, helpful, positive and smiling. I encourage my colleagues to do their best.

Irina Galimova CIS

Project Manager

Customer satisfaction is getting to know your customer, paying attention the little details and delivering beyond expectations.

Line Kjær Andersen

Event Coordinator

Leif Leganger

Country Manager - Sweden

My definition of good service is to listen carefully to the client and deliver what is promised and expected. We also take great pride in looking after our guests as we see them as a part of the greater Hadler DMC family whilst visiting us.

Ágúst Elvar Bjarnason

Country Manager Iceland

A good service is a combination of personal communication, flexibility and the willingness to go the extra mile for your client. These traits combined with transparency, reliability and honesty towards clients are the foundation of building an excellent lasting relationships with your clients

Maria Samson Christensen

Country Manager Faroe Islands

Good service to me is to pay attention to the client, listen to their needs and to give them more than they expect – a lifetime memory.


Country Manager Finland